Frequently Asked Questions

Yes, water access is required. A hose hookup is necessary. Power is optional, as we bring our own generator if needed.

Depending on the package, full interior and exterior details can take up to 3 hours. We don't rush — it's all about the tiny details.

We'll contact you to reschedule or make accommodations. If you have a garage, we can still come and dry the car after washing. If there's no garage and it's actively raining, we may not be able to complete the detail properly.

Absolutely. You're welcome to be present. However, please remove any personal items and turn off any recording devices beforehand.

We often post photos or videos of our work. By booking, you agree to give us permission for media use unless otherwise discussed. If you'd prefer to keep anything private or don't want your car posted, please let us know ahead of time.

Yes, please! Let us know any gate codes, access instructions, or unique parking info in advance to ensure a smooth arrival.

Prices are set and non-negotiable. We strive to offer excellent value and fairness to every client.

Yes, for our safety and documentation, we take before and after pictures of each vehicle. This ensures clarity in case of any concerns or liability issues.